Frequently Asked Questions
Here, you can find answers to the most common questions from traders.
General questions
A digital option is a type of financial instrument based on an underlying asset such as stocks, currency pairs, or commodities.
It is a unique option that allows traders to profit from the price movements of these assets over a set period.
Depending on the terms of the contract, digital options can result in a fixed profit (the difference between the trade outcome and asset price) or a loss (equal to the asset's price).
Since digital options are purchased at a set price, both the potential profit and loss are known upfront.
Digital options have an expiration time, and once concluded, a fixed payout is made, regardless of how much the asset price changes.
When trading a digital option, you first choose an underlying asset to base your forecast on.
Essentially, buying a digital option is like predicting the price movement of that asset.
Common underlying assets include:
- Stocks (shares of global companies)
- Currency pairs (such as EUR/USD, GBP/USD)
- Commodities and precious metals (like oil, gold)
- Indices (like S&P 500, Dow Jones)
There is no universal underlying asset; your choice depends on your understanding and analysis of the market.
Digital options are one of the simplest derivative instruments. You don’t need to predict the exact market price of an asset.
The key is to predict whether the asset’s price will go up or down by the time the contract expires.
The exact price change doesn’t matter as long as you predict the correct direction, you’ll earn a fixed profit.
To profit in digital options, you need to predict whether the asset price will rise or fall.
For consistent income, focus on:
- Creating strategies that maximize correct predictions
- Managing risks by diversifying
Research, market monitoring, and expert opinions can help you improve your strategies.
The company benefits from customer trades and aims for a higher share of profitable trades.
Client trades contribute to the company’s trading volume, boosting liquidity through brokers and exchanges.
You can delete your account by clicking the "Delete Account" button at the bottom of your profile page in your personal account.
The expiration period is the time after which the trade ends and the result is automatically calculated.
You can choose the expiration time when placing the trade, such as 1 minute, 2 hours, or even a month.
A trading platform is a software system that enables users to execute trades using various financial instruments. It also provides access to key information such as live market data, quotes, and company actions.
There are three possible outcomes in digital options trading:
1) If your prediction about the price direction of the underlying asset is accurate, you make a profit.
2) If your forecast is incorrect when the option expires, you incur a loss equal to the value of the asset (essentially, you can only lose your initial investment).
3) If the price of the underlying asset doesn't change, resulting in no movement, you simply get your investment back. Therefore, the risk is limited to the size of your investment.
No, it's not necessary. Simply register on the company's website and open a personal account to get started.
Your trading account is initially set up in US dollars. However, for your convenience, you can switch the currency anytime in your profile.
A list of supported currencies is available on your profile page in your account settings.
One advantage of this platform is that you don't need a large deposit to start trading. You can begin with a small investment, and the minimum deposit requirement is just 10 US dollars.
Financial questions
Several elements influence how much profit you can make:
- the asset's liquidity in the market (higher demand typically leads to higher profits)
- the timing of your trade (asset liquidity can vary significantly between morning and afternoon)
- brokerage company fees
- market fluctuations (economic events, asset changes, etc.)
There is no need to manually calculate your profit.
A distinctive feature of digital options is the fixed profit percentage, which is determined based on the option's value and does not rely on how much the value changes. For example, even if the price moves just one step in your favor, you will earn 90% of the option's value. The profit will be the same even if the price moves 100 steps in your favor.
To calculate your profit, follow these steps:
- choose the underlying asset for your option
- set the price at which you would buy the option
- choose the trade duration, and the platform will automatically show your profit percentage if your prediction is correct
Your profit from the trade can be as high as 98% of your investment amount.
The return on a digital option is fixed when you buy it, so you won’t experience any surprises like a reduced percentage at the trade's conclusion.
Once the trade is closed, your balance will be updated automatically with the profit amount.
One advantage of the company’s platform is that you don't need to make a large deposit to start trading. You can begin with a small amount. The minimum deposit required is 10 US dollars.
Withdrawing funds is straightforward and can be done through your personal account.
The same method used to deposit funds will be used for withdrawals (see the question "How can I deposit?").
For example, if you deposited via Visa, you would also withdraw via Visa.
If you wish to withdraw a large sum, the company may request verification (this is at the company’s discretion), which is why it's essential to register your account personally so you can confirm your ownership at any time.
No, the company does not charge any fees for deposits or withdrawals.
However, payment systems may apply their own fees and use internal exchange rates.
To trade digital options, you need to create a personal account. To make actual trades, a deposit equal to the cost of the purchased options is necessary.
You can begin trading without depositing funds by using the company's demo account, which is free and designed to showcase the platform's features. With a demo account, you can practice buying digital options, learn basic trading concepts, test different strategies, or simply evaluate your instincts.
Depositing funds is quick and simple, taking only a few minutes.
1) Open the trade execution window and click the green "Deposit" button in the upper-right corner.
You can also deposit by visiting your Personal Account and clicking the "Deposit" button in your account profile.
2) Choose a deposit method from the available options in your account.
3) Select the currency for the deposit and the account’s currency.
4) Enter the deposit amount.
5) Complete the form by providing the requested payment information.
6) Finalize the payment.
Typically, the withdrawal process takes between one to five days, depending on the volume of requests being processed at that time. The company strives to process payments on the same day the request is received.
The minimum withdrawal amount is typically 10 USD for most payment systems. For cryptocurrency withdrawals, the minimum amount starts at 50 USD, and can be higher for certain currencies, like Bitcoin.
The minimum withdrawal amount starts at 10 USD for most payment systems. For cryptocurrencies, the minimum amount begins at 50 USD (and may be higher for some currencies, like Bitcoin).
Generally, no additional documents are required for withdrawing funds. However, the company may request certain documents to verify your personal information to prevent illegal activities, financial fraud, or the use of unlawfully obtained funds.
The requested documents are minimal and the process of providing them should not take much time or effort.
Registration and Verification
To start trading digital options, you must first create an account. This requires registration on the Company's website.
The registration process is simple and quick.
You will need to complete a form with the following information:
- full name (in English)
- email address (make sure it’s current and active)
- phone number (include the international code, for example, +44123 ...)
- password for future logins (for security, we recommend using a strong password with uppercase, lowercase letters, and numbers. Do not share your password with others)
Once you've completed the registration form, you will be provided with different methods to fund your account for trading.
No, you must provide your real and accurate details when registering on the Company's website.
If verification of your identity is required, the Company may ask you to submit documents or may invite you to their office.
If the registration details do not match the submitted documents, your account could be suspended.
If verification is required, you will be notified via email and/or SMS.
The Company will use the contact details you provided during registration (such as your email and phone number). Therefore, it’s important to enter accurate and correct information.
The verification process typically takes no more than 5 business days after the Company receives the necessary documents.
You should contact the technical support team on the Company’s website to correct the details in your profile.
Account verification involves confirming your identity by submitting additional documents to the Company. The verification process is simple, and the required documents are minimal. For instance, the Company might ask you to:
- provide a color scan of the first page of your passport (the page with the photo)
- take a selfie
- confirm your residential address, etc.
The Company may request other documents if further identification is necessary.
Once you submit the documents, you will need to wait for the verification process to complete.
Once your account verification is complete, you will receive a confirmation notification via email and/or SMS. You will then be able to start using the Company's trading platform for transactions.